23mm Responsible Gaming — The Complete Safe Gaming Guide
Online gaming can be a great form of entertainment, but it comes with real risks. 23mm believes every player should play mindfully and within their limits. On this page, you'll find guidance on budget planning, recognising warning signs of addiction, and the protection tools available to you.
18+ | Gaming can be addictive.
Why Responsible Gaming Matters
Enjoying online casino games — slots, live tables, or any form of betting — as a source of entertainment is perfectly normal. However, these games are designed to keep you coming back, which means some players may find it genuinely difficult to stop.
Responsible gaming means understanding your limits, sticking to them, and taking action when gaming starts to become a problem. 23mm wants every player to game mindfully and seek help whenever needed.
This is not a sign of weakness — it is a sign of self-awareness. Someone who knows their limits and sticks to them can enjoy gaming in a much healthier and more sustainable way.
Financial Protection
Sticking to a budget helps you avoid financial hardship caused by gaming.
Mental Health
Controlled gaming can reduce stress and anxiety; excessive gaming can have the opposite effect.
Family Relationships
Gaming addiction can have a negative impact on relationships with family and friends.
Long-Term Enjoyment
Playing within your limits keeps gaming a source of fun for much longer.
Key Facts About Gaming
- House Edge
- The mathematical edge in the casino's favour — over the long run, the house always comes out ahead
- RTP (Return to Player)
- Long-term theoretical return rate — this is not a guarantee for any individual session
- Gambler's Fallacy
- The misconception that past results affect future outcomes — every round is independent
- Chasing Losses
- Chasing losses with bigger bets — this is the most dangerous behaviour
The bottom line: Gaming is for entertainment, not income. Never bet money you can't afford to lose.
How to Set a Gaming Budget — and Stick to It
Budget planning is the cornerstone of responsible gaming. Setting a clear financial limit in advance makes it much easier to avoid gaming-related financial trouble.
Steps to Set Your Budget
Think of gaming as one item on your monthly entertainment budget — alongside things like cinema tickets and dining out. Decide in advance what percentage of your total entertainment budget you're willing to allocate to gaming.
Never use money earmarked for rent, food, your children's education, or debt repayments on gaming. Only bet what you can genuinely afford to lose without affecting your daily life.
Set aside a fixed amount from your monthly budget for each gaming session. Once that amount is gone, stop the session — no exceptions.
Once you've hit a target win amount, cash out and stop. Chasing bigger wins often leads to losing what you've already gained.
Keep track of how much you deposit and how much you lose each month. This gives you a realistic picture of your own gaming habits.
Borrowing money via credit cards, loans, or from friends and family to fund gaming is an early sign of a serious problem. If this is happening, take a break immediately.
Budget Planning Example
Say someone has a monthly entertainment budget of ৳2,000 BDT:
| Category | Amount |
|---|---|
| Total Entertainment Budget | 2,000 BDT |
| Gaming allocation (25%) | ৳500 |
| Per-Session Limit (4 Sessions) | ৳125 BDT |
| Monthly Maximum Loss Limit | ৳500 |
* This is for illustration only. Everyone's situation is different — set your budget based on your own income and expenses.
A gaming budget is not an "investment" — it's an entertainment expense. Think of it like a cinema ticket: you're paying for the experience, not expecting anything back.
How to Recognize the Signs of Gaming Addiction
Problem gaming doesn't happen overnight — it develops gradually. Be alert if you notice any of the following signs in yourself or someone you know.
Behavioural Signs
You want to stop but can't — finishing a session feels impossible.
After a loss, you keep raising your stakes telling yourself "I'll win it back this time" (Chasing Losses).
You're skipping important tasks, family responsibilities, or sleep because of gaming.
You're hiding how much you play — or lying about it — to family or friends.
Feeling restless, irritable, or low when you're not gaming.
You no longer get the same enjoyment from the same stake size, so you keep raising your bets.
Financial & Social Signs
Gaming is leaving you unable to cover bills, rent, or other essential expenses.
Borrowing money from others or using a credit card to fund your gaming.
Gaming is affecting your work or studies.
Family or friends have expressed concern about your gaming, but you've been dismissing it.
Feeling deep guilt or shame about gaming losses.
Life feels dull without gaming, or you've been withdrawing from social activities.
If you notice even one of the above signs in yourself, stop and use 23mm's protection tools. Seek professional help if needed. Addiction is a health issue — not something to be ashamed of.
Ask Yourself — Self-Assessment Checklist
The questions below are designed to help you honestly assess your gaming habits. If you answer "Yes" to any of them, it's important to take note and stay aware.
Self-Assessment Questionnaire
Have you ever spent more on gaming than the budget you set for yourself?
Have you tried to cut back or take a break from gaming but failed?
Have you placed more bets hoping to win back money you've lost?
Is gaming affecting your sleep, eating habits, or work?
Have you ever lied to family or friends about your gaming, or tried to hide it from them?
Do you find your mood worsens after a loss, or that you take it out on family members?
Do you find yourself thinking of gaming as a way out of financial problems?
Do you feel restless or irritable when you're not gaming?
Result Analysis:
0–1 Yes Normal — Stay Aware.
2–3 Yes Answers Caution needed — reduce your limits.
4+ Yes Take a break — use the protection tools available.
Signs of Healthy Gaming Habits
Gaming is meant to be fun — not your only way to cope with stress.
You can stop voluntarily once your budget runs out.
You feel comfortable talking openly with your family about gaming.
Losing is disappointing, but you're still able to focus on other areas of your life.
Gaming remains balanced alongside the other enjoyable parts of your life.
You can choose to withdraw your winnings rather than putting them back into future gaming.
If someone close to you is struggling with gaming, approach the conversation with empathy rather than criticism, and encourage them to seek professional help.
23mm's Responsible Gaming Protection Tools
23mm provides a range of protection tools to help players stay in control of their gaming. They're easy to use and can be activated at any time.
Deposit Limit
Set a maximum deposit limit — daily, weekly, or monthly. Once you reach that limit, no further deposits will be possible. Reducing your limit takes effect immediately; increasing it may require a waiting period.
Loss Limit
Set a maximum loss limit for any given period before you start playing. Once you reach that limit, your session will automatically stop.
Session Limit
Set a maximum duration for each gaming session. An automatic alert or logout will be triggered once the time is up.
Self-Exclusion (Cool-off)
Temporarily suspend your account for a set period (e.g. 24 hours, one week, or one month). You won't be able to play until the break period has ended.
Permanent Self-Exclusion
An option to close your account on a long-term or permanent basis. This is the most stringent measure available and cannot be reversed before the specified period has elapsed.
Reality Check
After a set period of play, a pop-up appears on screen showing how long you've been playing and how much you've won or lost.
The tools above may be available in your 23mm account settings. To learn more about the availability and functionality of specific tools, Terms & Conditions see it or contact our support team.
Minor Protection
23mm is strictly for individuals aged 18 and over. Keeping minors away from gaming is every family's responsibility.
Advice for Family Members
Keep your gaming account password away from children.
Limit access to gaming apps and sites on mobile phones and computers.
Have age-appropriate conversations with children about the risks of gambling.
Keep an eye on teenagers' online activity — especially when it comes to spending money.
If you suspect a child or minor is accessing your account, contact 23mm support immediately.
The minimum age to register with 23mm is 18. Age is verified at the point of registration. Providing a false age is a violation of our Terms and Conditions.
Parental Controls
Many devices and browsers have built-in parental controls that let you block specific websites. Make use of these tools:
- Android: Google Family Link
- IOS/iPhone: Screen Time
- Windows: Microsoft Family Safety
- Browser extensions: BlockSite or similar tools
Gaming Data & Privacy Policy
Your activity is logged while gaming on 23mm. This data plays an important role in monitoring responsible gaming behaviour.
How Your Gaming Data Is Used
Identifying Unusual Gaming Patterns: If a sudden spike in betting activity or time spent is detected, you may be offered support.
Balance & Transaction Accuracy: Keeping accurate records of every bet placed and every payout received.
Fraud Prevention: Detecting multiple accounts or irregular activity.
Enforcing Limits: Ensuring you stay within your set deposit or session limits.
23mm does not sell your personal gaming data to third parties. Full details on how your data is used can be found in our Privacy Policy.
Read Our Privacy PolicyRelevant Policies & Terms
Our full Responsible Gaming policies can be found on the following pages:
- Terms & Conditions — Age Verification & Multiple Account Policy
- Privacy Policy — Data Collection & Use
- FAQ — Frequently Asked Questions
Is Gaming Addiction Treatable?
Gaming addiction, or Gambling Disorder, is a recognized mental health condition. The World Health Organization (WHO) and various psychiatric bodies acknowledge it as a treatable condition. It is not a character flaw — it is a health issue that can be overcome with the right support.
Various forms of support are available for those struggling to control their gaming — from Cognitive Behavioral Therapy (CBT) to support groups. The first step is acknowledging the problem.
How to Take an Effective Gaming Break
Simply telling yourself "I'll stop" is rarely enough. A few practical steps can make taking a real break much easier:
Using self-exclusion or permanent exclusion tools can significantly reduce the temptation to keep playing.
Let a family member or friend know you're taking a break. Having someone to be accountable to makes it much easier to stick to it.
Use the time you would spend gaming on exercise, reading, spending time with family, or picking up a new hobby.
Identify the situations that trigger a strong urge to play (loneliness, stress, specific times of day) and try to avoid them.
If you find it hard to stay in control on your own, seek advice from a mental health professional. Reaching out takes courage.
Enjoy Gaming — But Do It Mindfully
Responsible gaming isn't about not playing — it's about keeping gaming in its proper place: a source of entertainment, not the centre of your life. 23mm wants every player to enjoy gaming while staying happy, healthy, and financially stable.
Whether you're playing Casino Hold'em, Teen Patti, or slots, always keep these three questions in mind: Am I staying within my limits? Am I playing for fun? Can I stop right now if I choose to?
Responsible Gaming Policy
- Entertainment, Not Income
- Never view gaming as a solution to financial problems
- Stick to Your Limits
- Set your time and spending limits in advance — and stick to them
- Avoid Chasing Losses
- Don't chase your losses by placing bigger bets to win back what you've lost
- Every round is independent
- Previous results do not influence future outcomes
- Get Help
- If you're struggling, don't face it alone — reach out for support
FAQs
Play Smart, Enjoy 23mm
Follow responsible gaming principles. Set a budget, stay within your limits, and play for entertainment.
18+ | Gaming can be addictive | Read the Terms